FAQ / Help Center

Press On Nails are Reusable

Yes, our press-on nails are designed to be reusable with proper care.

Each set is handcrafted with Lavla Lab’s focus on quality, durability, and fit, allowing you to wear them multiple times while keeping their shape and shine.

For best results:

  • Apply gently and avoid excessive pressure
  • Remove slowly from the sides (do not pull)
  • Clean after use and store back in the original tray

With mindful application and removal, one set can be worn multiple times, making it both beautiful and sustainable.

✨ Designed to last. Styled to repeat.

Handmade Notice | Read before you buy

Every set is handmade with care, so there may be tiny variations or minor imperfections — that’s what makes each one unique.

Photos may be taken under good lighting or with filters; actual colors may vary slightly in real life.

Glue-Free Eyelash Tips

How to use:

  1. Make sure your eyelids are clean & oil-free
  2. Gently peel off the lash
  3. Place under your natural lashes and press lightly for a few seconds

Tips for best hold:

  • Avoid touching the adhesive strip before application
  • Apply on dry skin (no eye cream / oil)
  • Press gently from the center to the corners for secure hold

Removal: Gently peel off from the outer corner. No remover needed.

✨ Perfect for daily wear, sensitive eyes, and glue-free comfort.

Glue-Free Eyelashes Are Reusable

Our glue-free eyelashes come with pre-applied adhesive strips and are reusable, making them perfect for quick, clean, and effortless wear.

How to reuse:

  • Peel off gently after use
  • Keep the adhesive strip clean and dry
  • Store back on the original tray after each wear

Each pair can be reused 1-2 times with proper care.

✨ Lightweight, comfortable, and made for everyday beauty — without glue.

Tutorial for Applying Press-On Nails & Eyelashes

Check out our step-by-step tutorial on our website

Free Shipping

🚚 Malaysia Shipping 🇲🇾

West Malaysia 🇲🇾
FREE shipping with min. spend RM50
or shipping fee RM6

East Malaysia 🇲🇾
FREE shipping with min. spend RM50
or shipping fee RM12

📦 Singapore Shipping 🇸🇬

FREE shipping with min. purchase RM200
or shipping fee RM20

💅 No promo code needed – discount applied automatically at checkout ✨

Delivery Period

We ship all items within 24 hours (Mon–Sat, excluding public holidays).

  • 📦 West Malaysia: 1–3 business days
  • ✈️ East Malaysia (Sabah & Sarawak): 4–7 business days
  • 📦 Singapore: 4–7 business days

⏳ Shipping times may vary slightly depending on your location.

💌 Questions?

You can reach us anytime:

・Email: lavlalab.official@gmail.com

・WhatsApp: Click here to chat

💵 Currency & Payment

For your convenience, all prices on our store are displayed in your local currency so that you can easily browse and shop without worrying about conversions.

At checkout, the final payment will be processed in MYR (Malaysian Ringgit) or another currency depending on the payment method selected.

You can pay securely with Visa / MasterCard, as well as PayPal and other supported options. All payments are processed through trusted payment gateways to ensure your information is safe and protected.

📦 Shipping Policy

At Lavla’Nail Lab, we want your order to reach you quickly and safely — please take a moment to review our shipping policy below:

📍 Delivery Address

Please note that once an order is placed, the delivery address cannot be changed.

Kindly double-check your shipping details before confirming your order.

We are not responsible for packages delivered to an incorrect address provided by the customer.

📦 Lost or Stolen Packages

We are not responsible for lost or stolen packages.

If your tracking shows 'delivered' but you haven’t received your order, please contact us and we’ll do our best to assist in tracking it down.

Reach out to us — we’ll be happy to help!

🔄 Returns & Exchanges

💓 Return & Exchange Policy

Hygiene Notice

For hygiene reasons, we are unable to process exchanges or refunds for cases where you simply change your mind or wish to request a different style or size.

👉 Please review your order carefully and refer to our Size Guide before completing your purchase.

✨ 3-Day Exchange (Unused Items Only – Malaysia & Singapore Orders)

  • Eligible within 3 days of delivery.
  • Item must be unused, unopened, and in original packaging.
  • Return shipping costs are borne by the customer.
  • Replacement shipping from Lavla Lab will be covered by us.
  • Exchanges are only valid for the same design or items of equal value.
  • Sale and discounted items are not eligible.

⚠️ International Orders: Due to customs, logistics, and hygiene restrictions, we are unable to accept exchanges or returns for international orders.

💅 Faulty Items

At Lavla Lab, we take pride in the quality of our handcrafted pieces. If something isn’t right, we’ll make it better 💖

  • Claims for defective items must be made within 7 days of delivery.
  • Please email us with your order number, item number, and clear photo(s) of the issue.
  • Once confirmed defective, we will arrange a replacement or refund, depending on availability.

📩 If you have any questions, feel free to reach out — we’re here to support you every step of the way.